Mission Statement: Our goal as rental/purchase dealer is to provide our customers with the best possible product and the highest level of service with the respect and fairness they deserve. Business Philosophies: Integrity: We believe integrity is the cornerstone of all our business relationships; therefore we will expect all of our employees to be honest with our customers, our vendors and with all others whom they may contact in the name of this business. Management: We believe management is the art of leading people to accomplish stated objectives: therefore, leadership qualities and demonstrated ability to accomplish objectives will be primary criteria by which we select and evaluate managers. Planning: We believe planning is the art of preparing for change; therefore, we will use planning as a management tool to keep up prepared for those changes that must come. Customers: We will place the satisfaction of our customers above every other business consideration. Employees: We believe will-trained, highly motivated employees are the most important means of serving our customers; therefore, we will select, train, and reward employees who place customer satisfaction first. Profit: Our ability to properly service our customers depends on long term profitability; therefore, we will manage our business to create a responsible return on assets. |